Platte County Health Department, Missouri
When a health hazard is detected, health departments are responsible for educating people about the threat and how to protect themselves. Health departments must be poised to act quickly and prevent misinformation from spreading. Public health emergencies may be one of few interactions between the public and the health department, so demonstrating responsiveness and expertise is essential. The report Public Health Forward: Modernizing the U.S. Public Health System calls on health departments to maintain the expertise to develop and implement a risk communications strategy.
Platte County Health Department (PCHD) has a well-established risk communication strategy that guides its communications through public health emergencies. The health department’s strategy, closely integrated with its public health emergency preparedness program, positions the health department to efficiently communicate with the public about a wide range of public health emergencies.
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